FAQ – private
Most frequently asked questions:
- What are your office business hours?
- Do you offer personalization/variable data?
- Do you offer mailing services?
- Where can I browse your promo/corporate apparel products?
- I still have a few questions. How do I go about getting my questions answered?
- What is the typical turnaround time for a quality print job?
- Do you allow customers to press-check jobs?
- Is someone available to come by my office to discuss my next project?
Here are the answers:
2. Do you offer personalization/variable data?
Yes. We are well-equipped to handle all your digital print personalization needs. Perfect for shorter-runs when you need quick turnaround times while adding a custom touch to your next print project.
3. Do you offer mailing services?
Yes. We’ve successfully managed mailings for customers with a maximum of 500 pieces and other customers that had 750,000 pieces. We will be glad to handle your next mailing for you — large or small.
4. Where can I browse your promo/corporate apparel products?
You may browse directly by visiting www.thppromo.com
5. I still have a few questions. How can I best get answers to my questions?
You have a couple of options: (1) Select the Live Chat option along the bottom of your screen and someone will answer your questions. (2) Feel free to call 770-483-5973. Be assured, when calling during business hours, you will always get a live person on the phone who will direct you to someone who can best answer your question. (3) Or fill out the RFQ form here and a qualified account executive will call you to follow-up.
6. What is the typical turnaround time for a quality print job?
We value efficiency and setting clear expectations for our clients. But the bottom-line is that production time varies by how much pre-press work needs to be done and the details of the project.
7. Do you allow customers to press-check jobs?
Yes! We’re proud of the quality print work we produce, and we encourage our customers to preview their jobs in progress. However, we do ask you to please notify your account executive in advance if you would like to be present for a press check so we can make arrangements to make your experience as efficient as possible.
8. Is someone available to come by my office to discuss my next project?
Absolutely. We have a wonderful team of friendly account executives that will assist you with your next project. Please contact customer service at 770-483-5973 to set up an appointment with your area account executive.